1. Information We Collect

When you use dreskanoevia's budget benchmarking platform, we collect different types of information to provide you with accurate comparisons and insights. Here's what we gather and why:

Personal Information

This includes details you provide directly when creating an account or using our services:

• Full name and contact details (email address, phone number)
• Business name and Australian Business Number (ABN) where applicable
• Billing address and payment information
• Professional role and industry sector
• Account credentials and security information

Financial Data

To provide meaningful budget benchmarks, we need access to certain financial information:

• Budget allocations across different categories
• Spending patterns and financial metrics
• Industry-specific financial data you choose to share
• Comparative financial information (anonymized for benchmarking)

Technical Information

We automatically collect certain data when you interact with our platform:

• IP address and general location data
• Browser type, device information, and operating system
• Usage patterns, page views, and feature interactions
• Time spent on platform and navigation paths
• Technical errors and performance data

2. How We Use Your Information

Your data serves specific purposes that directly benefit your experience with dreskanoevia. We don't use your information for unrelated activities or share it unnecessarily.

3. Data Storage and Protection

Keeping your information secure is non-negotiable. We use industry-standard security measures and regularly update our protocols to protect against emerging threats.

Security Measures

• End-to-end encryption for all data transmission using TLS 1.3 protocols
• Encrypted storage of sensitive financial information using AES-256 encryption
• Regular security audits conducted by independent third parties
• Multi-factor authentication options for account access
• Restricted employee access based on role requirements
• Automated backup systems with redundancy measures
• 24/7 monitoring for unusual activity or potential breaches

Data Location

Your information is stored on secure servers located within Australia. We use reputable Australian data centres that comply with ISO 27001 standards. If we need to transfer data internationally for technical support or service improvement, we ensure adequate safeguards are in place and comply with Australian Privacy Principles.

Retention Periods

We keep your data only as long as necessary:

• Active account data: maintained for the duration of your subscription
• Financial benchmarking data: retained for up to 7 years to provide historical comparisons
• Communication records: kept for 3 years after last contact
• Technical logs: typically deleted after 12 months unless needed for security investigations
• Deleted account data: permanently removed within 90 days of account closure (except where legal retention applies)

4. Your Privacy Rights Under Australian Law

The Australian Privacy Act 1988 and the Australian Privacy Principles give you significant control over your personal information. Here's what you can do:

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request. There's no charge for standard requests, though we may apply a reasonable fee for extensive or repeated requests.

Correct Your Information

If you notice any inaccuracies in your data, you can update most information directly through your account settings. For changes requiring verification, contact our support team and we'll process corrections within 5 business days.

Request Deletion

You have the right to request deletion of your personal information. We'll honor this request except where we have a legitimate reason to retain data (such as ongoing legal obligations or unresolved disputes). When you close your account, we initiate a deletion process that completes within 90 days.

Restrict Processing

You can ask us to limit how we use your information while we investigate a concern you've raised. During this time, we'll only process your data with your consent or for legal claims.

Data Portability

You can request your financial data in a structured, machine-readable format to transfer to another service provider. This helps you maintain control over your information if you decide to switch platforms.

Opt-Out Rights

You can opt out of non-essential communications at any time. We'll continue sending critical service updates and security notifications, but you can unsubscribe from marketing emails or industry insights with a single click.

5. Information Sharing and Third Parties

We work with select partners to deliver our services, but we're careful about who gets access to your data and why.

Service Providers

We share limited information with trusted third parties who help us operate our platform:

• Cloud hosting providers for secure data storage (AWS Sydney region)
• Payment processors for handling subscription payments (they never see your full card details)
• Email service providers for sending notifications and updates
• Analytics tools to understand platform usage (using anonymized data)
• Customer support software to manage inquiries efficiently

All third-party providers sign strict data processing agreements and can only use your information for specified purposes. They cannot share or use your data for their own purposes.

Anonymized Benchmarking Data

The core of our service involves creating industry benchmarks. We aggregate and anonymize financial data from multiple users to generate meaningful comparisons. This process removes all identifying information, so individual contributions cannot be traced back to specific users or businesses.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government authority. This includes responding to subpoenas, regulatory investigations, or requests from law enforcement. Where legally permitted, we'll notify you before disclosing your information.

Business Transfers

If dreskanoevia is acquired or merges with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity continues to honor this privacy policy.

6. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to function properly and improve your experience. Here's what you should know:

Essential Cookies

These are necessary for basic platform functionality. They remember your login status, maintain your session, and store your preferences. You cannot disable these through our settings as they're required for the service to work.

Performance Cookies

These help us understand how users interact with our platform. They collect anonymized information about page views, feature usage, and navigation patterns. This data helps us identify technical issues and improve usability.

Managing Cookie Preferences

You can control non-essential cookies through your account settings. Most browsers also allow you to block or delete cookies, though this may affect platform functionality. Visit your browser's help section for specific instructions.

7. Children's Privacy

dreskanoevia's services are designed for business users and individuals aged 18 and over. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently collected data from a minor, we'll delete it immediately.

8. Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you by email and display a prominent notice on our platform for at least 30 days.

The "Effective Date" at the top of this page shows when the current version came into effect. We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. International Users

While dreskanoevia primarily serves the Australian market, we may have users accessing our platform from other countries. If you're outside Australia, please note that your information will be transferred to and processed in Australia. By using our services, you consent to this transfer and processing under Australian privacy laws, which provide strong protections for personal information.

10. Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first using the details below. We take all complaints seriously and will investigate thoroughly within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au